Frequently asked questions
What is the return policy?
We accept returns within 30 days of delivery, provided items are unworn, unused, with tags attached, and in original packaging. Full details can be found in our Refund Policy.
How do I know which size to choose?
We recommend checking the size guide on each product page. If you are between sizes or need help, feel free to contact us before ordering.
What payment methods do you accept?
We accept major debit and credit cards and other payment options shown at checkout.
How can I contact customer support?
You can reach us anytime on our contact page and also you can reach us on contactus@splndr.co.uk. We aim to respond within 24 hours on business days.
How can I track my order?
Once your order has shipped, you will receive a tracking link by email so you can follow your delivery.
