Terms of Service

Overview

Welcome to SPLNDR. The terms “we”, “us”, and “our” refer to SPLNDR.

SPLNDR operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). SPLNDR is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not use or access the Services.

Section 1, Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products, you may be asked to provide information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information provided is accurate, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2, Our Products

We make every effort to accurately display our products and services. However, colors and product appearance may vary depending on your device and display settings.

We do not warrant that the appearance or quality of any products or services purchased will meet your expectations or match online representations.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product and to limit quantities offered on a case by case basis.

Section 3, Orders

Placing an order constitutes an offer to purchase. SPLNDR reserves the right to accept or decline any order at its discretion. Orders are not accepted until payment is received and confirmed.

Once accepted, orders may not be canceled. If we decline or cancel an order, we will attempt to notify you using the contact details provided at checkout.

All purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that purchases are for personal or household use only and not for resale or export.

Section 4, Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and shown in your order confirmation email.

Prices do not include taxes, shipping, handling, customs, or import charges unless stated otherwise.

You agree to provide accurate and up to date payment and account information and to promptly update this information as needed.

You represent that you are authorized to use the payment method provided and that all charges will be honored.

Section 5, Shipping and Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Once products are transferred to the carrier, risk of loss passes to you.

Section 6, Intellectual Property

All content on the Services, including trademarks, text, images, graphics, video, audio, and design, is owned by SPLNDR or its licensors and is protected by intellectual property laws.

You may use the Services for personal, non commercial use only. You may not reproduce, distribute, modify, or exploit any content without prior written consent.

SPLNDR and Shopify names, logos, and trademarks may not be used without permission.

Section 7, Optional Tools

We may provide access to third party tools that we do not control. These tools are provided as is and as available without warranties.

Your use of optional tools is at your own risk and subject to the third party’s terms.

Section 8, Third Party Links

The Services may include links to third party websites. We are not responsible for their content, accuracy, or practices.

Accessing third party sites is at your own risk.

Section 9, Relationship With Shopify

SPLNDR is powered by Shopify, but all purchases are made directly with SPLNDR.

Shopify is not responsible for transactions, products, or disputes between you and SPLNDR. You release Shopify from claims arising from your purchases.

Section 10, Privacy Policy

All personal information collected through the Services is subject to our Privacy Policy and Shopify’s Privacy Policy.

By using the Services, you acknowledge that your information may be processed by Shopify and third parties in other countries.

Section 11, Feedback

If you submit feedback, reviews, or suggestions, you grant SPLNDR a perpetual, worldwide, royalty free license to use that content for any purpose.

You represent that you own or have rights to the feedback submitted and that it does not violate third party rights.

We are not obligated to keep feedback confidential or provide compensation.

Section 12, Errors and Omissions

We reserve the right to correct errors, inaccuracies, or omissions at any time without notice, including after orders have been submitted.

Section 13, Prohibited Uses

You may use the Services for lawful purposes only. You agree not to misuse the Services, violate laws, infringe intellectual property rights, transmit malicious code, or engage in harmful or deceptive behavior.

We reserve the right to suspend or terminate access if these Terms are violated.

Section 14, Termination

We may terminate access to the Services at any time without notice. Obligations incurred prior to termination remain enforceable.

Section 15, Disclaimer of Warranties

The Services and all products are provided as is and as available without warranties of any kind.

Some jurisdictions do not allow warranty exclusions, so limitations may not apply to you.

Section 16, Limitation of Liability

To the fullest extent permitted by law, SPLNDR and its partners shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.

Section 17, Indemnification

You agree to indemnify and hold harmless SPLNDR, Shopify, and their affiliates from claims arising from your breach of these Terms or misuse of the Services.

Section 18, Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

Section 19, Waiver and Entire Agreement

Failure to enforce any provision does not constitute a waiver.

These Terms constitute the entire agreement between you and SPLNDR.

Section 20, Assignment

You may not assign these Terms without consent. SPLNDR may assign these Terms without notice.

Section 21, Governing Law

These Terms are governed by the laws of the jurisdiction where SPLNDR is headquartered.

Section 22, Headings

Headings are for convenience only and do not affect interpretation.

Section 23, Changes to Terms of Service

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

Section 24, Contact Information

Questions about these Terms should be sent to:

SPLNDR
contactus@splndr.co.uk
1 Winterberry Way
Nantwich
CW5 7NZ
United Kingdom
Company number: 11627995